The mailing address for Mastercard customer service depends on the financial institution that issued the card. Once your account is open, you can add a joint account holder to a checking or savings account.
Get it our free App: What is the customer service phone for questions concerning my account and master card questions? A to talk to a customer service rep? Your email address will not be published. Notify me of follow-up comments by email. Notify me of new posts by email. This site uses Akismet to reduce spam. Learn how your comment data is processed. Michael Greene on Donna Wise on If you are having questions about Mastercard or want to learn more about your card, you can visit the Ask Mastercard portion of the website.
Mastercard is one of the few international companies we have come across that publish a customer service email for consumers. We have sent an inquiry to test the response time to email requests. We will post the response when received. We had to choose an option before we could be connected to anything else.
These options identified what type of information we were looking for. After choosing an option, we were asked a different series of options. We pushed 0 and were put on call for a representative. After about a minute and a half, the representative answered with clearly spoken English. Do you use MasterCard? Have you experienced problems with MasterCard? Have you called their customer service line?
Tell us your story. I am trying to dispute several I Tunes charges on my credit card. I have no way of speaking to actual person. Their link on their page to send and email to Mastercard does not work. Where is your phone??????????? United States Emergency Number: To whom it may concern. I have a good idea for your priceless ad campaign,and I need to know who I need to contact to pitch my idea.
A reply will be appriciated. I find your investigating skills to be non-existent, and will obviously contest your findings. I cannot believe nor accept that Mastercard can use such useless investigators. Since, it is impossible for me to have made these authorizations I suggest you look immediately into the matter! The reason I was staying in a hotel was because I am not from Johannesburg and have no friends of family there. The reason I stayed in the hotel was because I had missed a flight and was waiting for the next flight which was on the evening of the 25th August.
So, I will have to waste more of my time -but I will gladly post a full and complete story about your incredible investigative ineptitude for many interested net users. Why also, after giving me a full refund after 5 months, do you then take a further 2 months to complete your investigation and then reverse my refund — incorrectly — without ever having the decency and COMMON SENSE to contact me as part of your investigation?
Traveling to Brazil to see the final game of the Brazilian soccer championship. Will be there for 2 days only as I have to get back to NY to work. Thought this could be a great idea for your priceless ads as the most popular soccer team in South America Flamengo is one of the finalists, you could create a great tv ad in both countries.
Want to get back to me? If so pls do it ASAP. Just spent an hour of my day on hold waiting for a live customer service rep.
In the end, the rep was excellent. The task required completed. My issue is NO ONE should be expected to sit in a telephone queue with music being played in their ear for more than 15 minutes. That was a completely unsatisfactory experience, in which I was have you heard this before? There was a time when Mastercard customer service was helpful. That time is past. I would like to cancel that payment since I no longer have a card!!
Can you help with this?
Phone Number of MasterCard USA is MasterCard Incorporation is a well known financial service provider in the United States. The main operation of the bank is to process the payment between the merchants and the card issuing bank, credit unions etc. This phone number is MasterCard's Best Phone Number because 9, customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to include Setup an account, Question, Complaint, Lower my rate and other customer service issues. If you have a Direct Express ® Debit Mastercard ®, download this app for a convenient and safe way to access details on account activity, find ATM locations and get .